Refund policy

Coffee – Due to the perishable nature of coffee and the freshness standards we guarantee, we are unable to accept returns on coffee. However, if we’ve made a mistake with your order, please contact our support team at service@presleyshaycoffeeco.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please email any concerns at service@presleyshaycoffeeco.com.